This privacy notice explains how we use any personal information we collect about you when you use this website.

We may collect additional personal information through the performance of an Operator contract. For more information please visit

When do we collect information about you?

We collect anonymised website analytical information when you browse this website; we collect information when you register with this website.

How do we collect information about you?

We store data provided on the registration form.

Why do we collect information about you?

We collect information about you for the performance of a contract.

Information shall be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.

We store this information for a period of up to three years in order to comply with regulatory requirements.

Who will the information we collect about you be shared with?

We do not share any other information about you with anyone.

Access to your information and correction

You have a right to request access to the information we may hold about you, and a right to request we amend incorrect information we may hold about you.

If you would like to invoke your rights, please contact us using your preferred contact method as noted in the How to contact us section.

If you deem we are not handling your rights correctly you have the right to lodge a complaint with a supervisory authority.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

This privacy policy was last updated on 24 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • by emailing
  • by phoning 01375 397875
  • or writing to FAO Operations Dept., Datapro Services Ltd., The Old Courthouse, Orsett Road, Grays, Essex, RM17 5DD